Privacy Policy & Mobile Messaging Terms
Effective Date: 1 October 2025
Matrix Agents 24/7 is a registered DBA of Apex Business Services, LLC
At Matrix Agents 24/7, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or receive mobile messages from us.
1. Information We Collect
We may collect the following information:
Personal Identification Information
Name, email address, phone number, and other contact details.
Technical Information
IP address, browser type, device information, operating system, and site activity collected via cookies or similar technologies.
Usage Data
Pages visited, interactions with the website, features used, and time spent.
Transaction Information
Payment details, billing history, and other information related to purchases or account services.
2. Mobile Messaging Terms & Consent
How You Opt In
By providing your phone number to [Your Business Name], you agree to receive SMS or MMS messages from us. Opt-in methods include:
Website forms
Service sign-ups
Requesting information
Checking an SMS consent box
Providing your number for customer service or account notifications
Your consent to receive messages is not a condition of purchase.
Message Types
Messages may include:
Account notifications
Appointment or service confirmations
Customer support responses
Operational updates
Security or verification alerts
We do not send unsolicited marketing text messages.
Message Frequency
Message frequency varies depending on your interactions with us.
Opt-Out
Text STOP to cancel.
Text HELP for assistance.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
Supported Carriers
AT&T, T-Mobile, Verizon, UScellular, and others.
3. How We Use Your Information
We use collected data to:
Provide, maintain, and improve our services
Process transactions
Communicate service updates or support information
Send authorized mobile messages
Comply with legal obligations
Improve user experience and site performance
4. Information Sharing & Disclosure
We do not sell or share your mobile number for marketing or promotional purposes.
We may share your information with:
Service providers who assist in message delivery
Payment processors
Customer support subcontractors
Legal authorities when required by law
SMS opt-in data and phone numbers are never shared with third parties except as needed for message delivery.
5. Data Security
We use industry-standard security measures to safeguard your information, including:
Secure servers and data storage
Encryption of stored phone numbers
Access controls and authentication
Security audits
Incident response procedures
Note: While stored message content is protected, SMS transmission itself may not be encrypted.
6. Cookies & Tracking Technologies
We use cookies to enhance user experience, analyze website performance, and personalize content. You may disable cookies in your browser, though some site features may not function properly.
7. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal data
Withdraw consent
Restrict or object to processing
Request deletion of your phone number
Adjust your messaging preferences
Opt out of messaging at any time via STOP
8. Children’s Privacy
Our services are not intended for individuals under age 13.
We do not knowingly collect personal information from children.
9. Policy Updates
We may update this policy periodically. Changes take effect immediately when posted on our website. If updates affect our mobile messaging services, we may notify you via:
Website notice
Email
Text message (if opted in)
10. Contact Us
For questions or concerns about this Privacy Policy or our mobile messaging practices, contact us at:
Matrix Agents 24/7
Email: [email protected]
Phone: 1 877-708-5007
Website: https://www.matrixai.pro